Travel Tech Space

  Each tour operator is familiar with the disappointment of getting a call from an angry client who's already at the airport with luggage but finds out his room was double booked - meaning it was already allocated to another customer. Overbooking may be considered one of the deadliest failures a travel business can experience. Still, a lot of businesses consider it a little nuisance. This blog post reveals the concealed costs of overbooking for tour operators and describes what a modern tour operator booking system can do about it. What Are the Hidden Costs of Overbooking for Tour Operators?   The term overbooking refers to the situation in which more tickets/seats/slots/rooms are booked than exist in reality. In other words, when a company sells more than its supply can provide, overbooking happens. Unlike airlines where overbooking is considered a standard procedure (even though it may result in huge expenses), in tour operators overbooking is caused by mistake...